How I initiated a UX Practice at a Fortune 100 Company, teaching the principles of user centric design, and putting the right tools in place to succeed
Work History
Bayer Diabetes Care Contour USB / Glucofacts Pro
Desktop Application DesignDesigning and developing a medical application requires a different level of attention to detail. It’s a healthcare device, and so needs to be approved by the FDA. Plus, it needs to do what it claims to do! UX/UI design of Bayer’s (now Ascensia) Contour USB / Glucofacts Deluxe I came into this project a month […]
The making of a Nielsen Norman top 10 Intranet
The making of a Nielsen Norman top 10 Intranet AIG Case Study — What does it take to be selected for inclusion in the Nielsen Norman Groups “Best of” annual best of review? AIG Contact was designed to enable the following core functionalities:Employees must be able to access global, local area, and divisional (business unit) communicationsThe […]
MetLife’s Award-Winning Service Portals
All of the work I did for MetLife was done while I was Foote Cone, aka Foote Cone & Belding, aka FCB within their new digital/direct foray called FCBi. It was a big account for us, and although we did a lot of hard work, it was worth it because the things we were building […]